[vc_row css=”.vc_custom_1462367749804{margin-top: -120px !important;background-image: url(http://redspotinteractive.rimgdev.net/wp-content/uploads/2016/05/banner4.jpg?id=646) !important;}” el_class=”custom_img_size”][vc_column width=”1/1″ el_class=”container”][vc_empty_space height=”150px”][vc_row_inner][vc_column_inner width=”1/4″][vc_column_text] [/vc_column_text][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]

CUSTOMER RETENTION

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_class=”custom_content”][vc_column width=”1/1″ el_class=”container”][vc_column_text]Customer Retention A shocking fact is that many practices lose approximately 50% of their patient base every five years. What’s more surprising is many of these same practices aren’t working to solve the problem. Retaining current patients is the most efficient, as well as cost effective means of keeping practices thriving. Through the correct implementation of patient retention solutions, practices can address and perfect their key contributors to learn how to keep their patients active and loyal. By reading the sections below, you will learn how to use various patient retention programs to keep engages, loyal, and satisfied patients. Appointment Reminders Convenience: this is what we offer patients through our customizable, automated appointment reminders. Missed appointments are a frustration for everyone. They don’t mean to leave anyone hanging – they’re just forgetful! Patient Surveys Patients, like anyone else, appreciate it when administration hears them, and their feedback is taken into consideration. Automated phone calls, emails, and texts are an excellent way to reach patients exactly when reminders are needed. When a patient sees that their opinion has value, their satisfaction increases. This value experiences further solidification when their feedback sees addressing. Patient education has higher efficiency rate when to targeting its outreach by using the built-in analytics tools as a means of creating patient groups based on the responses that are question-specific. Social Networking When patient relationships are developed through connections where they already have established accounts, they’re easier to maintain. Where are patients? If you haven’t guessed, it’s on social media. Patients can be reliably reached, in just about every demographic, through social media. Automated Recare and Recall Loyal patients will even forget to reschedule their follow-up or routine appointments. Thanks to our automated recall and recare systems, we have the perfect solution![/vc_column_text][/vc_column][/vc_row]