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REPUTATION
MANAGEMENT
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Reputation Management
A practice’s reputation is ultimately what a patient bases their choice upon. Even one negative review can be detrimental to a practice and flow of business. However, there are ways to fight potentially damaging reviews. Our two-fold reputation management strategy combines prevention and reviews written by real patients.
What is Reputation Management?
We like to say that we handle reputation management from the “inside out.” We believe that making real connections with patients while providing adequate service will boost your online reputation. Some key points about reputation management are:
• Ensure your patient’s satisfaction.
• Request they leave anonymous and informational feedback.
• Resolve issues BEFORE they become negative reviews.
• Learn how to turn patient satisfaction into future revenue.
• Transform your online reputation by displaying verified reviews from real patients.
As good reviews roll in, bad reviews become outnumbered. It is a fact that less than 3% of patients ever review their experience at all. In our feedback loop, all patients are included, and their reviews cannot be fabricated. We filter out all reviews made by fake patients, ex-employees, and others whose sole purpose is to smear your brand.
RSI will help you regain control over your online presence. You can also receive increased recognition through our highly convertible licensed ad-copy, prioritizing your brand in popular search engines like Google, Yahoo and Bing. By using the trusted badge on your business’s website, it will convert more of your traffic into customers. You will also be given the option to protect your brand by reviewing customer comments before they go live.[/vc_column_text][/vc_column][/vc_row]
Client Success
Videos
TESTIMONIALS
“This company is dedicated to helping you succeed and maximizing your opportunities. They will care about your practice as much as you do, and try to get the very best from the Internet in growing your practice. From website development to social media to advertisements, they offer a full suite of services that work in harmony with one another to help bring people to you. I'm glad I went with them; they are helping me to revitalize my practice in a tough economy.”
- Laurie G.

“I have been working in the medical field for over 10 years. I have been the Director of Marketing and Practice Manager for prominent aesthetic practices in the NYC metro area. Of all the marketing companies I have worked with, Red Spot is on point.”
- Joelle S.